Focus Awards is an Ofqual regulated Awarding Organisation. This guarantees that all of their qualifications confirm to a high standard.
Verify the QualificationThe Level 1 Award in Customer Service (RQF) is an accredited and Ofqual regulated 100% online, knowledge-based qualification. This level 1 Customer Service award aims to provide learners with the skills and knowledge needed to deliver the best customer service and professionally deal with customer requests, queries, and complaints. This Level 1 Customer Service Award is intended for learners who are new to the customer service industry and want to expand their experience while earning a nationally recognised qualification. The customer care awards offer outstanding customer-service experience and understanding to learners who communicate with customers regularly as part of their job role and contribute to various work settings. For more information or clarification, please contact our team for free and comprehensive advice.
This Level 1 Award in Customer Service is designed to be completed online at the pace that suits you the best. This fast track Level 1 Customer Service Award can take as little as 2 days of full-time study or 2 weeks of part-time study to become a certified customer service professional. The qualification is delivered through our Virtual Learning Environment (VLE), which refines your customer service skills. Our online tutor support is there to facilitate you to achieve your success rate accordingly.
The qualification of Level 1 Award in Customer Service Certificate in customer service management, which helps learners enhance their career profile. Successful completion of this 100% accredited online course enables learners to proceed to the following qualifications:
There are no specific entry requirements for this qualification. However, the learners must be 16 years or above to get themselves enrolled in this course.
£59
£70
£80
All prices include course fee, awarding body charges, OfQual approved certification, postage of certificate. The final certification you get is exactly the
same, regardless of what route you pick. There are no strict deadlines for submission of individual coursework, allowing you room and flexibility to pace your
studies; the only deadline is the overall course duration based on the option that you have selected above.
£68
£75
£81
All prices include course fee, awarding body charges, OfQual approved certification, postage of certificate. The final certification you get is exactly the
same, regardless of what route you pick. There are no strict deadlines for submission of individual coursework, allowing you room and flexibility to pace your
studies; the only deadline is the overall course duration based on the option that you have selected above.
Instant Access to VLE
You can have instant access to the course; once you enrol on the course, you can start studying immediately.
Expert Tutor Support
Our courses are designed to provide a dedicated online tutor support to learners throughout the course for ongoing assistance.
Flexible Payment Plans
Flexible payment plans to suit your budget; pay fee in easy monthly instalments.
Accredited Certification
You will receive your accredited certificate and transcript at no additional cost from our approved awarding body.
This course will open doors to your new career as a teaching assistant working with children in a school environment.