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Focus Awards Level 2 Diploma in Business Administration (RQF)

£1,396  £279 Special Offer valid for limited time

Monthly instalment starts from £49* For details Click Here!

GLH 323 TQT 450 Units 13 Credits 52
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The Level 2 Diploma in Business Administration (RQF) is tailored for those who want to work in a business setting with administrative support responsibilities. Learners who complete this L2 Diploma of Business Administration online will understand how to interact in a business setting, deliver administrative services, the principles of business document creation and knowledge management, employer organisations, efficient performance and growth management. Learners will understand how to effectively handle administration in a business environment, including meeting support, operating information systems, client service, and understanding customer behaviour. The Level 2 in Business Administration course is accredited by UK OFQUAL and is delivered 100% online with tutor support. For more information or clarification, please contact our team for free and comprehensive advice.

Duration and Delivery

This Level 2 Diploma in Business Administration (RQF) is designed to be completed online at the pace that suits you the best. This fast track Level 2 Diploma in Business Administration course can take as little as three months of full-time study or one year of part-time study to become a Certified Business Professional. The level 2 administration qualification is delivered through our Virtual Learning Environment (VLE), which refines your business administration skills. Our online tutor support is there to facilitate you to achieve your success rate accordingly.

Assessment & Verification

All units within this Level 2 Diploma in Business Administration qualification are internally assessed by our qualified assessors and externally verified by the awarding organisation. The assessment takes written assignments, witness testimony and direct observation while doing this administration diploma online, and the tutor will provide detailed guidance. You will receive tutor support once you are enroled on our online portal to assist you in reaching your goals.


Successful completion of this Level 2 Diploma in Business Administration qualification enables learners to progress onto the Level 3 Diploma in Business Administration (RQF), OTHM Level 3 Diploma in Business Studies, and the OTHM Level 3 Foundation Diploma in Accountancy and the NCFE Level 3 Diploma in Skills for Business.

Unit 1: Understand Employer Organisations

Unit 2: Principles of Business Document Production and Information Management

Unit 3: Principles of Providing Administrative Service

Unit 4: Develop a Presentation

Unit 5: Deliver a Presentation

Unit 6: Communication in a Business Environment

Unit 7: Manage Personal Performance and Development

Unit 8: Develop Working Relationships with Colleagues

Unit 9: Principles of Customer Relationships

Unit 10: Develop Customer Relationships

Unit 11: Understand Working in a Customer Service Environment

Unit 12: Deliver Customer Service

Unit 13: Monitor Information Systems

Learners must be 16+

How we deliver our courses?

Instalment Plan

Level 2 Diploma in Business Administration (RQF)

Instalment Plan Instalment per month Total Monthly Instalments Total Fee
Level 2 Diploma in Business Administration (RQF) £49 7 £343


*The instalment price may vary from the lump-sum price because of promotional offers. If you choose to pay by instalments, the lump-sum price won’t be relevant in any way.

Please be advised that you will need to pay all outstanding instalments before being eligible to claim you certification.

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