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Personal Information

Do you have any questions about your personal data? Find your answers here.

What should I do if I forget my account password?

If you have lost or forgotten login details, you can request a new password on the provision of your email address. Email at support@schoolofleadership.co.uk for more assistance.

Can I deactivate my account?

If learners have completed their course, they have the right to deactivate the school account. We will still be required to keep the relevant information for compliance reasons, but you will not receive any communications from us once you have deactivated the account with us.

Can I request to remove my personal data?

All learners have the right to remove their personal data. After completing your course, you can request us to remove your data via email at support@schoolofleadership.co.uk.  Our management team will respond to you as soon as possible and remove your data. Please note that we will still be required to keep the relevant information for compliance reasons, but you will not receive any communications from us once you have deactivated the account with us.

Can I link or unlink my card anytime?

Yes, learners can link or unlink payment cards anytime. If you want to link your credit/debit card, you can click on the “Save Card” during payment process and proceed further. If you want to unlink the card details, remove your card details from student dashboard. 

 

Can I update my account details?

All details can be edited through the student dashboard. Once a student has enrolled, they can edit the account details including contact details and contact preferences.

Who can access my personal information?

All personal details are end to end encrypted using SSL and TLS certificates. At BSLM, we make sure that we are fully compliant with GDPR. 

Note: If you suspect that your data is being mishandled in any shape or form, please report this to us immediately at support@schoolofleadership.co.uk.