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Learner Support

Have you not found the answers to your questions? See learner support.

Why should I consider online learning?

Online learning allows you to complete the course in your own time and at your own pace. Online learning gives you an opportunity to manage study/work balance. The cost of our online courses is much less as compared to the same courses studied on campus. The ultimate certification you get will still be exactly the same regardless of how the learning took place. 

What are the hardware and software requirements for online learning?

The learner will need to have access to a PC or Laptop with a decent internet connection. These requirements are very easy to meet, but please do get in touch if you have any concerns.

Will employers accept my online qualification?

Yes, employers now realize that a large proportion of students will choose to do online qualifications instead of face to face. In fact, many employers will give preference to this option as it shows that the candidates are self-motivated and can work off of their own initiative.

Are online learning platforms credible?

All our courses are fully accredited and regulated by Ofqual (The Office of Qualifications and Examinations Regulation) and the certification you get will still be exactly be the same regardless of how the learning took place.

How do I decide between a course with OTHM and Pearson as the qualification and course content looks very similar?

Each course presents its own specific benefits. When choosing a course, you might want to consider:

  1. The price of each course
  2. The prestige of the awarding body
  3. The units/modules
  4. The specific University progression routes.

If you are in doubt, please feel free to contact our student support team.

Can I go on vacation when taking online courses?

Yes, this is one of the many advantages of doing a course online with BSLM. All our courses are self-paced so you can continue your course when you return from vacation, or you can access your course content via your laptop.

What are some of the challenges for students when taking an online course with BSLM?

Learners are expected to be self-motivated and disciplined when undertaking any course online. They need to be able to work independently and carry out their own research online to find answers. If they are stuck, of course the tutors are there to guide them through 1-2-1 sessions.

Why should I choose BSLM over another online platform?

BSLM recognizes that any of our potential students have many options when it comes to choosing their online learning platform. However, at BSLM, we feel that all our courses are competitively priced while also providing excellent student support services. 

What if I become ill during my course?

Again, this is one of the main advantages of participating in an online course as all courses run by BSLM are self-paced. When you become ill, you will not fall behind on course material, and you can simply log back in when you feel better and commence your course where you last left off.

I have further questions, who do I contact?

Please reach out to our student support team either via student support at