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Do you have any questions about our courses? Find your answers here.

I have paid the course fee but I am unable to access my course. Why is that?

Once you have picked your course and paid the course fee, a member of our admission team will send you your enrolment form and subsequently review your documents to verify your eligibility. You may get a call for a short interview. Once all of this is done, you will be given access to the course using our Virtual Learning Environment (VLE) called Moodle. The entire process takes a maximum of three days.

Note: Please see terms and conditions for fee refund policy.

What are GLH's (Guided Learning Hours) & TQT (Total Quality Time) in courses?

Total Qualification Time (TQT) is a term used within qualifications regulated by Ofqual as part of the Regulated Qualification Framework (RQF). It aims to provide users of qualifications with an indication of the minimum length of time it would take the average learner to complete their qualification.

Guided Learning Hours’ are the number hours of learning required for each CEFR level under the immediate guidance or supervision of a lecturer, supervisor, tutor or another appropriate provider of education or training.

Please note that the actual time taken by the learner will vary and will depend on the individual effort and hard-work of the learner.

Do I receive any help or guidance while writing assignments?

All students are provided with an induction to better understand the assessment process. You will also be given access to blogs written on how to do your best when preparing for your coursework. If you still need any help, you may contact your tutor to arrange a 30-minute ‘assignment preparation’ session with your course tutor.

How long does it take to complete the course?

Students can complete the course at their own pace. On average, a 60 credits course can take 6 months to complete. However, learners are allowed to complete the same in 3 months if they are willing to put the effort into it. This in fact is a great advantage of doing the course online with us.

How many credits does each course hold?

Every course has defined credits that should be completed to complete the course successfully. For course credits, please refer to the course outline of the specified course.

How are your courses accredited?

All our qualifications are regulated by Ofqual (The Office of Qualifications and Examinations Regulation). This means that our courses are fully recognised in the UK and are globally respected.

What are modules and credits and how long do they take to complete?

Each course is split into units that are also called modules. In some jurisdictions, modules might be referred to as units. Please refer to the relevant course page to find out how many modules are there in your course. Our courses are delivered in such a way that a learner may only study one module at a time. Once you have completed the module, you will be given access to the next module and so on.

Do I need to buy any additional textbooks or reading material?

All the course materials are provided through our online learning platform. It is up to the learners to decide on whether they want to buy additional study material, however, we do not require this.

Can I undertake more than one course at a time?

While it is possible, BSLM recommends that only one course is completed at a time. If you have any questions or want to discuss this further, please feel free to contact your tutor or the support team.

What if I do not pass a module?

BSLM will continue to provide the required support until you have completed the module. If you are required to resubmit the coursework, you will be adequately guided on what improvements are required

How do I access my course material?

The course material can be accessed through our Virtual Learning Environment (VLE) called Moodle. If your module has printed materials, you will be able to download these electronically